Corporate Video Production Company: What you need to know.
Whether you are part of a sales and marketing team or own your own business, at Keywest we understand that our clients are always looking for a corporate video production company that can provide the best service for the most competitive price. That is why we are continually focused on improving our business and being able to satisfy our clients above and beyond their expectations. Here is a list of some of the things you should know before you contact a corporate video production company to partner with:
Customer Service
It is important to find a corporate video production company that prides itself on providing excellent customer service. Customer service is one of our top priorities when dealing with our clients. When our clients come to us, it doesn’t matter if they’re looking for video production, a photographer, or graphic design… we will find a way to give them exactly what they need. Keywest is able to do this not only because of our amazing team, but also with the help of relationships we have built over the years with a great deal of industry professionals and talent.
Reliability
A team is built on trust. When you come to Keywest for your video production needs, we want you to feel like a part of our team and trust in our abilities. We do this by making sure that you are taken care of every step of the way by constantly updating you on the production process and following up after delivery to ensure satisfaction. As producers, we are problem solvers: in the event of a technical mishap, issues with talent, client disputes, and the array of other issues that we face on a daily basis, we always stay calm and ensure that our clients’ needs are met.
Flexibility
When choosing a corporate video production company, it is key to find producers that are not only understanding but flexible to your needs. We understand that when dealing with larger companies, there are many different individuals involved in the approval process. Here at Keywest, we are all too familiar with this and do everything in our power to mitigate confusion or unnecessary holdups. For example, our online review process allows for our contact to be able to send out an easily viewable link of the video edit to all parties involved. Once feedback has been accumulated, we gather the notes/revisions and incorporate them into the next edit.
Reputation/Experience
When looking for a corporate video production company, it is important to look into the company’s reputation and experience with other clients. Although film students and up and coming companies may have enticing prices, they don’t possess the same level of experience and know-how that comes from years of being on set and producing videos. When tricky situations arise, it is more comforting to know that your production team has dealt with such issues before and is capable of figuring out the correct solution for you.
Key West Video is an established corporate video production that has our clients’ best interests at heart. Contact us today to discuss your production needs.
